Can I make changes to my Bulk Order submission?Updated 2 months ago

If you have already submitted your Bulk Order, but need to make changes, fear not! You will have the opportunity to make edits.

Ideally, you should receive a phone call from a customer care representative who will confirm the details of your Bulk Order. You can update your order during the call with your service representative! 

You are also welcome to reach out with any necessary edits to [email protected] or at 713-529-1212. If you have already been assigned a customer care representative, please ask for them by name!

Should our customer care representatives make any changes to your already submitted Order Form, we will need to send that edited order form back to you for final approval before processing. This is necessary so that you may check our work for accuracy and have access to the final version of your order that will be submitted for processing. 

Should you need to make changes to your Bulk Order after you have approved the "final" copy already processed and awaiting payment - please do not "Complete Your Purchase" as directed by the automatic email from our store. Instead, reach out with any necessary edits to [email protected] or at 713-529-1212. If you have already been assigned a customer care representative, please ask for them by name!