More information regarding our Bulk Ordering process.
When placing a multi-address shipment or Bulk order, you may see notes regarding the order "canceling" after payment. Here's a brief explanation!. Every multi-address or Bulk order will be automatically assigned a Master Order Number. This Master Ord
If you'd like to send gifts to a short list of clients and friends, use our Multiple-Address Shipping Option to skip the line and get your orders in ASAP!. Here's a step-by-step Guide!. STEP ONE: ADD ONE OF EACH ITEMSelect the items you'd like to pur
Trouble downloading our Order Form? Our Bulk Order Form is an Excel Spreadsheet. If you do not have Microsoft Excel on your device, you may have trouble opening it. Sometimes, browser security settings can block downloads, especially on work computer
Our Bulk Order Form is the best way to provide us your recipient and address list!. If you have questions about filling out our Order Form, first examine the "Instructions" tab included within the spreadsheet! The "Instructions" tab reviews the parts
We recommend thoroughly reviewing your address list before sending it our way! Goode Company is not liable for orders returned as "undeliverable," whether this is due to incorrect addresses provided by the sender or recipient refusal. Please ask, by
If you have already submitted your Bulk Order, but need to make changes, fear not! You will have the opportunity to make edits. Ideally, you should receive a phone call from a customer care representative who will confirm the details of your Bulk Ord
We require a 50 lid minimum for any new order of Customized Wooden Pie Box Lids. To find out more information, please reach out to [email protected] or 713-529-1212 and ask for a Customization Specialist!. Customized Lids require an extra
If you ordered with us in or after September 2024, our Shopify Store should have a record of that recipient and address list!. If your previous order history falls before September 2024, the Customer Care Team may still be able to access your previou
Though we prefer to receive your Bulk Order recipient list in our default format, you can submit any .xlsx file (Excel Spreadsheet) containing necessary info here: https://shop.goodecompany.com/pages/bulk-orders . OR submit as an attachment via
Absolutely! While we include our Best Sellers within the Order Form for convenience, all items available for sale at shop.goodecompany.com can be ordered in Bulk!. If you are ordering a customized item, this item may require its own unique code. Reac
We hope to receive your completed Bulk Order Form as early as possible! We can schedule orders up to one year in advance. At a minimum, we need to receive your completed Bulk Order Form one week before your expected ship-by date. After you submit you
Any Bulk Order with 100 or more items will receive an automatic discount of 10% off the final total!. Reach out to our Customer Care Team for more details at 713-529-1212 or [email protected]!.
We’re delighted to assist you in customizing your order!. The first step is consultation with our Customization Specialists, at 832-356-1703! They’ll be able to answer any questions you may have and provide an accurate order timeline according to our
We are happy to offer Custom Branding for lids of any item that comes in one of our keepsake Pine-Wooden Boxes – like our Praline Boxes and Gift Boxes!. We cannot customize the bottom or sides of the gift boxes - only the lids!We do not offer customi
Absolutely! We welcome you to include an insert up to size 8.5 x 11 with your Bulk Order!These inserts may not be personalized for inclusion with specific shipments, and must be the same for all of your recipients. You can choose to:Have a card desig
A Gift Message is included, for free, with each and every order we ship! Your Gift Message will be included in your Bulk Order form, then printed on your packing slip included with each shipment. Your packing slip is printed on standard white paper.
We’re pleased to have received your Bulk Order Submission! Our customer service team will reach out within the next business day to confirm an available order timeline and ship-by date. After your order details are confirmed, we will process your Ord
We will need to split your order into multiple, smaller orders to accommodate this request. If you need to split payment for your Bulk Order on multiple cards, please notify the Customer Care Team when they call to confirm the details of your order,
We prefer credit card payments for all orders. Any other payment types must be approved by our department director, on a case-by-case basis. Your order cannot be shipped until we receive payment in-full.
Please ask, by name, for the team member who helped process your order at 713-529-1212 or [email protected] if you need to make changes after that order that has already been confirmed and paid for!. If you need to:. • Add more recipients
Yes! As your shipping labels are printed in advance of your shipping day, you will receive individual tracking numbers for each of your shipments via email to the address associated with your customer account.
The cost of FedEx Ground or Home Delivery shipping is included with the cost of each order. Our partners at FedEx should deliver any shipment with FedEx Ground or Home Delivery within four to six business days, though we certainly hope for sooner!. C
Goode Company is not liable for orders returned as "undeliverable," whether this is due to incorrect addresses provided by the sender or recipient refusal. If your shipment is perishable, it will be disposed of per our company’s food safety standards